Frequently Asked Questions

How long is the guarantee for ENDMED products?

Our products are guaranteed 2 (two) years against manufacturing faults.

How do I make a service request?

You can open your service request for our products by selecting the service closest to you in the Services section on our internet site and by contacting us at +90 (216) 545 50 90 service line.

How is the product shipment and delivery done after purchase?

Your purchases will be delivered to your address. Cargo costs of our products vary according to product size and weight.

Do your products require installation?

After the delivery, our team will come and check the product and start the guarantee after installation is done by them.

Do you sell second hand products?

Only new products are sold. You can view our specifications and features of our products from "Products" page.

How long is the delivery time?

Delivery time is 45 (forty-five) days after the order is placed at the latest.

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